(925) 426-1508

Payments

Quick Pay

Follow these instructions to make a payment without logging into your portal.

Quick Pay

Online Payment and Auto Pay Through Homeowner Portals

Follow these instructions to make a payment or to setup future payments through your portal.

  • Register and log into your homeowner portal
  • If you have not received a registration invitation, you can email cjmportalhelp@cjmasi.com to have one sent to you
  • Once registered and signed in, click the Make A Payment icon on the right side of the portal
  • Follow the step-by-step instructions on the screen to either set up a one-time payment or a recurring payment
  • Please note payments set up through your bank account are processed for free
  • Please note that there is a third-party transaction fee when using this payment option for credit cards

If you encounter problems with an online payment, please call (800) 690-0984. Representatives are available to answer your call Monday through Friday, 8am to 5pm Eastern Time.

Mailing payments

  • Mail your payment remittance stub and check, payable to your Association, in the return envelope provided to P.O. Box 610278, San Jose, CA 95161-0278.
  • Please be sure to provide your account number on the check.
  • Do not send any type of correspondence with your payment.

Through your bank's online bill pay

  • If you are using your bank’s online bill pay service, or another 3rd party bill payment service, be sure your payment record includes your HOA account number in the memo section
  • Payments should be addressed to P.O. Box 610278, San Jose, CA 95161-0278.